The parts you need from the people who built your system
We don’t outsource support. If we built your machine, we know what it needs. You’ll talk to someone who understands the design, has access to the original build records and can get you what you need without the back-and-forth.
COMPONENTS BUILT IN-HOUSE
The lion’s share of our mechanical assemblies and machined parts are made right here — engineered, fabricated, tested and stocked in the same facility. That means no guessing on fit, no inflated markups and no delays caused by vendors we can’t control.
CRITICAL PARTS AT THE READY
We stock what breaks, wears, or gets replaced the most, not just what’s easy to keep on hand. Whether it’s a recent install or a legacy system, we keep critical components ready to ship and turn quotes fast because when production is impacted, waiting isn’t an option.
DIRECT SOURCING FROM VENDORS
Service we're committed to doing right
We don’t treat service like a side offering, we treat it like part of the system. If production is down, we’re already on it. Real support means someone answers the phone, remote diagnostics start immediately and if we need to be there, we’re there.
PREVENTIVE MAINTENANCE
We built your system to last, and good maintenance is part of that. We stay ahead of wear, tune up the equipment and flag potential issues before they cause real ones. That way, your line stays up and your team stays focused.
ISSUE MANAGEMENT
When something’s off, we don’t wait around. Our service techs start remote diagnostics as soon as you call with no delays and no pass-offs. If we can fix it without stepping foot on-site, we will. If not, we show up fast, with the right parts and a plan.
LONG-TERM COMMITMENT
We don’t walk away after install. Whether your system’s brand new or 15 years old, we keep detailed records so we can service, retrofit or rebuild as needed. If it’s in the field, we support it.
